15p Charge to Call New Police 101 Number

The new minor crimes telephone number launched by the Police Force will cost callers 15p.

Members of the public are being asked to dial 101 to reports incidents such as car thefts, criminal damage, and minor road accidents.

There is a fear that the charge will lead to the calls being made to 999 operators, which is free of charge. Critics warned that the cost could discourage witnesses and victims from coming forward. It is also feared that victims of harassment who have to make repeated phone calls may be discouraged from reporting all incidents due to the cost implications.

Guy Dehn, director of Witness Confident, said: 'Our concern is that even though it's a small amount, some people who are witnesses or who have information – if they are unemployed or on a low income – may think twice before coming forward.'

The 101 number is a good idea but should it be free just like 999? Three-quarters of 999 calls are for non-emergencies so will the new number will reduce pressure on the emergency services?

101 is already operating in Wales, the South-West and South-East, parts of the Midlands and in East Anglia, and it will cover all of England by the end of the year.

15 pence will be charged to all calls regardless of how long the call is, what time of day it is made and whether it is from a mobile or land line.

Will you use the new 101 number? Will the 15 pence charge put you off?